MT

Compliance Queue

Centralized visibility into outreach, SOA, marketing classifications, and content review.

Mock data
SOA needing action
3
Templates pending
1
QR pending
1
Exception notes
1
SOA needed but incomplete
3
  • Robert Chen · APPT-2027-10058
    Oct 16 — Rx review — SOA not started
  • Walter Reyes · APPT-2027-11003
    Nov 4 — Standard review — SOA not started
  • Linda Brooks · APPT-2027-11045
    Nov 27 — Prospect consult — SOA not started
Exception notes
1
  • Greta Lin · APPT-2027-09988
    In-person SOA documented at appointment
Marketing classification review
1
  • Direct Mail AEP Review Postcard
    Reclassified from service to marketing — needs reviewer sign-off
Templates pending approval
1
  • Prospect Booking Nudge (edited copy)
    Edits to approved language pending compliance review
QR campaigns pending review
1
  • Pharmacy Table Event QR
    Awaiting compliance approval of flyer artwork
Agent website content review
1
  • Maya Thompson booking page footer
    Quarterly content review due
Audit trail
  1. 2027-09-25 09:14
    Member prioritizedEleanor Watkins
    System
  2. 2027-09-25 09:15
    Outreach queuedPremier Early Booking SMS
    Maya Thompson
  3. 2027-09-25 09:16
    SMS sentEleanor Watkins
    System
  4. 2027-09-25 12:42
    Booking link clickedEleanor Watkins
    Member
  5. 2027-09-25 12:48
    Appointment bookedOct 8, 10:00 AM
    Member
  6. 2027-09-26 08:01
    SOA sentEleanor Watkins
    Maya Thompson
  7. 2027-09-26 10:22
    SOA completedEleanor Watkins
    Member
  8. 2027-10-08 10:34
    Appointment completedEleanor Watkins
    Maya Thompson
  9. 2027-10-08 10:36
    Enrollment workspace openedAPPT-2027-10042
    Maya Thompson
  10. 2027-10-08 10:48
    Enrollment activity startedEleanor Watkins
    Maya Thompson
  11. 2027-10-08 11:02
    Disposition savedEleanor Watkins
    Maya Thompson
Tester Agent Consumer